Terms and Conditions

Terms and Conditions

Welcome to Berber Handcrafts! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to the terms outlined below.

1. General Information

Berber Handcrafts is an Italian-based online store specializing in traditional Moroccan handmade products such as rugs, poufs, and pillows. We ship worldwide and offer free shipping on all orders.

2. Products & Descriptions

We strive to ensure that all product descriptions, images, and details are accurate and up-to-date. However, due to the handmade nature of our products, slight variations in color, size, or design may occur. These differences are part of the charm and authenticity of artisanal craftsmanship.

3. Pricing

All prices are shown in your local currency and include taxes where applicable. We reserve the right to modify pricing at any time without prior notice.

4. Order Processing & Shipping

  • Orders are processed within 1–3 business days.

  • Delivery times vary depending on your location (see our Shipping Policy for more details).

  • We offer free worldwide shipping with reliable express couriers

5. Returns & Refunds

We accept returns on eligible items within 14 days of delivery. Items must be unused and in their original condition. Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.

For more details, please refer to our Refund Policy.

6. Intellectual Property

All content on this website — including text, images, graphics, and logos — is the property of Berber Handcrafts and is protected under European and international copyright laws. Unauthorized use or reproduction is strictly prohibited.

7. Privacy

We value your privacy and are committed to protecting your personal data. Your information is collected and used in accordance with our Privacy Policy, and in compliance with the General Data Protection Regulation (GDPR).

8. Limitation of Liability

Berber Handcrafts shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

9. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of Italy. Any disputes shall be resolved in the competent courts of Italy.

10. Contact Us

If you have any questions or concerns, feel free to reach out to us at:
📧 contact@berberhandcrafts.com