Terms and Conditions

Welcome to Berber Handcrafts! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to the terms outlined below.

1. General Information

Berber Handcrafts is an online store that sells Moroccan handmade products, including rugs, poufs, and pillows. We ship worldwide and provide free shipping on all orders.

2. Products & Descriptions

We do our best to ensure all product descriptions, images, and details are accurate and up-to-date. However, since our items are handmade, slight variations in color, size, or design may occur. These variations are not considered defects but part of the unique nature of handmade products.

3. Pricing

All prices are listed in your local currency and include taxes (where applicable). We reserve the right to update prices at any time without prior notice.

4. Order Processing & Shipping

  • Orders are processed within 1–3 business days.
  • Shipping times vary depending on your location (see our Shipping Policy for details).
  • We offer free worldwide shipping.

5. Returns & Refunds

We accept returns on eligible items within 14 days of delivery. Items must be unused and in original condition. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

For more information, please see our Refund Policy.

6. Intellectual Property

All content on this website — including product images, text, graphics, and logos — is the property of Berber Handcrafts and protected by international copyright laws. Unauthorized use or reproduction is strictly prohibited.

7. Privacy

We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for more details on how we collect and use your information.

8. Limitation of Liability

Berber Handcrafts shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

9. Governing Law

These terms are governed by and interpreted in accordance with the laws of Morocco. Any disputes shall be handled in Moroccan courts.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
📧 contact@berberhandcrafts.com