Privacy Policy

At Berber Handcrafts , we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

When you browse our store, place an order, or contact us, we may collect the following information:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party services like Shopify, PayPal, etc.)
  • Order history and customer support messages

We also collect data through cookies and analytics to improve your browsing experience.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders
  • Communicate with you about your purchase
  • Provide customer service and support
  • Send promotional offers (only with your consent)
  • Improve and personalize your shopping experience

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We only share your data with trusted partners necessary to operate our business, such as:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., PayPal, Stripe)
  • Shipping providers (e.g., DHL, fedex, UPS)

These partners are required to protect your information and use it only for service-related purposes.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze traffic and site usage
  • Remember your preferences and improve functionality
  • Deliver personalized content and ads (if applicable)

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal data for as long as necessary to fulfill your order and legal obligations. You can request deletion of your data by contacting us.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing at any time

7. Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. We encourage you to keep your login credentials safe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:
📧 contact@berberhandcrafts.com