Privacy Policy
Privacy Policy – Berber Handcrafts
Our Privacy Promise to You
Your trust is the most valuable thing we hold, second only to the artisanal traditions we aim to preserve. At Berber Handcrafts, we are deeply committed to protecting your privacy. Our promise is simple: we will never sell or rent your personal data to third parties. This policy explains how we handle your information in a safe, transparent, and respectful manner.
1. What Information We Collect and Why
To provide you with a smooth shopping experience and deliver your handcrafted items, we need to collect some basic information:
- To Fulfill Your Order: Your Name, Shipping Address, Billing Address, Email, and Phone Number.
- To Process Payments Securely: Your payment details are processed directly by trusted, industry-leading platforms like Shopify Payments and PayPal. We never see or store your full credit card information.
- To Support You: We keep a record of your order history and any messages you send us so we can provide you with the best possible customer service.
- To Improve Our Store: We use analytics and cookies to understand how visitors use our site, which helps us make your experience better.
2. How We Use and Share Your Information
Your information is used only to operate our business and serve you better. We only share it with essential partners who help us get your order to you:
- E-commerce Platform: Our store is powered by Shopify.
- Shipping Carriers: We provide your address to trusted couriers like DHL and FedEx.
- Payment Processors: To securely handle your payment.
These partners are legally and contractually bound to protect your data and use it only for the services they provide.
3. Your Control and Your Rights (GDPR & CCPA)
You are always in control of your personal information. In line with global privacy standards like GDPR and CCPA, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccuracies in your data.
- Request deletion of your personal data.
- Withdraw consent for marketing messages at any time. You will only receive promotional emails from us if you explicitly opt-in.
To exercise any of these rights, please contact us at the email below.
4. Data Security
We implement industry-standard security measures to protect your information. While no online platform is 100% impenetrable, we take every reasonable precaution to safeguard your data.
5. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page.
Questions?
If you have any questions or concerns about your privacy, please don't hesitate to reach out.